Privacy Policy for OurCast Live

Your privacy is important to us. It is OurCast Live, Inc.’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect from you, including across our website (https://ourcastlive.com), our mobile applications, and any related services we provide.

This policy is effective as of August 2025.

Information We Collect

We collect information that you knowingly and actively provide when using our services, and information automatically sent by your device.

Personal Information

We may request or collect:

• Name and contact details (e.g., email address, phone number)

• Account login credentials (for hosts/enterprise users)

• Payment and billing details (when purchasing subscriptions or credits via Stripe web portal)

Usage Data & Log Data

When you use our apps or website, our servers may automatically collect:

• Device type, operating system, and app version

• IP address, browser type, and session duration

• Broadcast session data such as duration, number of listeners, and engagement activity

• Error logs or crash reports
  

This information helps us monitor performance, improve services, and ensure platform security.

How We Use Your Information

We collect, hold, and use information to:

• Enable you to create, join, and manage audio broadcasts

• Provide AI audio enhancements and (optional) translation services

• Process subscription payments and manage credit usage via Stripe (web only)

• Improve app performance, functionality, and user experience

• Communicate with you about service updates, pilots, or support needs

• Meet legal, regulatory, and security obligations
  

We do not sell or rent personal information to third parties.

Security of Your Personal Information

We use commercially reasonable safeguards (such as encryption and secure servers) to protect your personal data against unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

OurCast Live is not directed at children under 13, and we do not knowingly collect data from children. If you believe your child has provided personal information, please contact us so we can delete it.

Third-Party Services

We use trusted third-party providers, these third parties have access only to the information needed to perform their services and are obligated not to disclose or use it for other purposes.

Data Retention

We retain your personal information only as long as necessary for providing services or as required by law. Usage data may be anonymized and used for analytics.

Your Rights

You have the right to:

• Access and request a copy of the data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Opt out of non-essential communications
  

To exercise your rights, contact us at: support@ourcastlive.com

Changes to This Policy

We may update this Privacy Policy to reflect new features, legal requirements, or business practices. Updates will be posted on our website and within the app. Continued use of OurCast Live after changes are posted indicates your acceptance.

Contact Us

For any questions or concerns about your privacy, please contact us at:

OurCast Live, Inc.
Detroit, MI
Email: support@ourcastlive.com